SERVICES

CENTRALISED SERVICES

TFE Hotels’ Centralised Services Model provides institutional partners and developers with an efficient, scalable, and high-performance operating structure. Delivered by experienced specialists across our Sydney corporate office and regional hubs, this model supports every hotel with core business functions allowing owners to focus on asset performance while we manage operations.

Our model includes comprehensive support across:

KEY BENIFITS

Financial Efficiency: Up to 40% more cost-effective than standalone models, with a limited fixed cost and variable fee structure. 

Expert Delivery: Services provided by experienced, specialised teams across finance, HR, revenue, distribution, and operations. 

Cashflow Friendly: Particularly advantageous during pre-opening and ramp-up phases. 

Real-Time Oversight: A single operating platform provides live performance visibility to senior management. 

Employer of Record: TFE Hotels acts as the responsible employing entity for all hotel team members

SERVICES

CENTRALISED SERVICES

TFE Hotels’ Centralised Services Model provides institutional partners and developers with an efficient, scalable, and high-performance operating structure.

Delivered by experienced specialists across our Sydney corporate office and regional hubs, this model supports every hotel with core business functions allowing owners to focus on asset performance while we manage operations.

Our model includes comprehensive support across:

KEY BENIFITS

Financial Efficiency: Up to 40% more cost-effective than standalone models, with a limited fixed cost and variable fee structure. 

Expert Delivery: Services provided by experienced, specialised teams across finance, HR, revenue, distribution, and operations. 

Cashflow Friendly: Particularly advantageous during pre-opening and ramp-up phases. 

Real-Time Oversight: A single operating platform provides live performance visibility to senior management. 

Employer of Record: TFE Hotels acts as the responsible employing entity for all hotel team members

FLEXIBLE
OPERATING
STRUCTURES

At TFE Hotels, we collaborate with investors, developers, and property owners to bring exceptional hotel projects to life across Australia and New Zealand. With a diverse portfolio of brands, we offer flexible partnership models including Hotel Management Agreements, Leases, and Affiliation opportunities, tailored to suit your investment goals and market strategy. Whether you’re developing in a major CBD or a regional growth corridor, TFE brings local insight, global reach, and operational excellence to every project.  

#IMAGE DESIGN PAGE

PARTNERSHIPS

FLEXIBLE
OPERATING
STRUCTURES

At TFE Hotels, we collaborate with investors, developers, and property owners to bring exceptional hotel projects to life across Australia and New Zealand.

With a diverse portfolio of brands, we offer flexible partnership models including Hotel Management Agreements, Leases, and Affiliation opportunities, tailored to suit your investment goals and market strategy. Whether
you’re developing in a major CBD or a regional growth corridor, TFE brings local insight, global reach, and operational excellence to every project.
  

FLEXIBLE PARTNERSHIPS

HOTEL MANAGEMENT AGREEMENTS (HMAs)

We partner with investors and developers through flexible Hotel Management Agreements across Australia and New Zealand. TFE Hotels brings deep operational expertise and the strength of our multi-brand platform, offering bespoke solutions across all locations and brand tiers – from lifestyle to luxury.

HOTEL LEASES

TFE Hotels is one of the few operators in the region with an active appetite for leasehold opportunities. We pursue leases for Adina-branded hotels in key CBD locations across Australia and New Zealand, delivering stable, long-term rental returns backed by our operational capability. 

AFFILIATIONS

We offer affiliation models that give owners access to TFE’s sales, marketing and distribution platforms while maintaining operational independence. Available for all brands and locations across ANZ, affiliations are ideal for owners seeking a lighter-touch partnership with the benefits of a global network. 

HOTEL MANAGEMENT AGREEMENTS (HMAs)

We partner with investors and developers through flexible Hotel Management Agreements across Australia and New Zealand. TFE Hotels brings deep operational expertise and the strength of our multi-brand platform, offering bespoke solutions across all locations and brand tiers – from lifestyle to luxury.

HOTEL
LEASES

TFE Hotels is one of the few operators in the region with an active appetite for leasehold opportunities. We pursue leases for Adina-branded hotels in key CBD locations across Australia and New Zealand, delivering stable, long-term rental returns backed by our operational capability. 

AFFILIATIONS

We offer affiliation models that give owners access to TFE’s sales, marketing and distribution platforms while maintaining operational independence. Available for all brands and locations across ANZ, affiliations are ideal for owners seeking a lighter-touch partnership with the benefits of a global network. 

IN-HOUSE

Technical SERVICES

TFE Hotels is the only Australian-based hotel group offering a fully integrated, in-house Technical Services team, providing end to end support from concept to completion. Our expert team partners with developers to ensure each hotel is purpose-built for operational efficiency, guest experience, and long-term asset value. 

KEY BENIFITS

With capabilities spanning Architecture, Interior Design, Construction, Development Management, Procurement, and Refurbishment, we deliver practical, brand-aligned solutions across: 

FF&E and OS&E specification, procurement, and installation 

Engineering input and asset lifecycle management 

Design development reviews to optimise layout, functionality, and buildability 

Compliance with brand standards and commercial parameters 

GUEST-CENTRIC DESIGNS

SPACES

Interior Design EXPERTISE

TFE’s in-house Interior Design team brings a deep understanding of both guest expectations and operational requirements.

We design spaces that balance form and function aligning with brand identity while maximising use of space, durability, and budget. Working closely with external consultants, our designers review all concept and detail packages to ensure a cohesive, brand-compliant guest experience across rooms, public areas, F&B outlets, and back-of-house. 

From boutique lifestyle concepts to upscale apartment hotels, our team ensures every interior environment feels intentional, guest-focused, and operationally sound. 

MARKETS

GLOBAL SALES

TFE Hotels has a Global Sales reach that spans all major source markets.

TFE Hotels has 42 in market sales professionals located across Australia, New Zealand & Europe, responsible for driving Domestic & Internal business from all major source markets and segments. A strategic sales & marketing alliance with Far East hospitality in Singapore also strengthens our Asian inbound activity through direct in market relationships.

eClub

RECOGNITION PROGRAM & ENGAGEMENT

A holistic & integrated approach to customer experience.

TFE recognizes the importance of loyalty and TFE’s eClub recognition program is an engagement focused program which uses an RFM algorithm (recency, frequency, monetary value) to deliver targeted and effective offers to our highest value guests.

WE ARE

PEOPLE,
PEOPLE

TFE Hotels believe companies don’t succeed, people do.

We pride ourselves on our genuine approach to diversity, inclusion & sustainability with people being at the heart of everything we do. TFE Hotels is the responsible employer for all team members.

GXP

GLOBAL TECHNOLOGY PLATFORM

A modular platform architecture – designed to balance speed to market, flexibility, optionality & deliver a seamless guest experience from booking to post stay.

The TFE Hotels Guest Experience Platform will be delivered via a web application made of components developed and assembled by TFE as well as components developed by other platforms.The utilisation of a ‘micro frontend’ experience layer will allow for both the TFE components and the other platform components to appear to the guests and team members using the platform as a single seamless experience.

PROCUREMENT

GROUP
PROCUREMENT

TFE hotels group purchashing power achieves considerable savings and efficencies across all major procurement catagories with a focus on sustainability & partnerships.

In addition to the best purchase price, we also negotiate rebates in exchange for preferred or nominated supplier status with most of our suppliers. TFE Hotels preferred supplier arrangements deliver volume-based savings to hotels while still achieving superior quality and service.

INSURANCE
ELECTRICITY
GAS
FOOD AND BEVERAGE
TELECOMMUNICATIONS & IT
GUEST AMENITIES
PRINTING
STATIONERY
HOUSEKEEPING

LAUNDRY
FF&E CHEMICALS
WASTE
SECURITY
UNIFORMS
BEDDING
IT & SYSTEMS
CREDIT CARD FEES

SAVINGS WITH IMPACT

ESG

GLOBAL PEOPLE.
SOCIAL CONCIENCE.

TFE hotels group purchashing power achieves considerable savings and efficencies across all major procurement catagories with a focus on sustainability and partnerships.

In addition to the best purchase price, we also negotiate rebates in exchange for preferred or nominated supplier status with most of our suppliers. TFE Hotels preferred supplier arrangements deliver volume-based savings to hotels while still achieving superior quality and service.